Responsible Gaming
Introduction
At ACSC2016.com.au, we believe that gambling should be enjoyed purely as entertainment, not as a way to earn money or solve financial problems. Online casino gaming involves real money and real risk. Please gamble responsibly and only with money you can afford to lose.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to access and use our services. We take age verification seriously and reserve the right to request proof of identity and age at any time. If you are under the legal gambling age, please do not use our platform.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please be aware of these warning signs:
- Chasing losses: Attempting to recover losses by gambling more
- Hiding gambling activity: Concealing the extent of your gambling from family or friends
- Loss of control: Being unable to stick to time or money limits
- Gambling with money meant for essentials: Using funds needed for rent, bills, or food
- Preoccupation with gambling: Constantly thinking about gambling or planning the next session
- Increasing stakes: Needing to bet larger amounts to achieve the same excitement
- Neglecting relationships: Prioritising gambling over family, friends, or work
- Mood changes: Becoming irritable or anxious when unable to gamble
- Lying about gambling: Being dishonest with others about how much you gamble
- Failed attempts to stop: Repeatedly trying and failing to reduce or quit gambling
If you recognise any of these signs in yourself or someone else, please seek help immediately.
Self-Help Tools
We provide tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Establish a maximum amount you are willing to lose during a gambling session
- Reality Checks: Set reminders to pause and assess your gambling activity during play
- Session Time Limits: Set a time limit for your gaming sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from your account and all our services
To activate any of these tools, please contact our customer support team or access your account settings.
Support Organisations
If you are struggling with problem gambling, please reach out to one of these confidential support services:
Australia
- Gambling Help Online: www.gamblinghelponline.org.au — Free, confidential counselling and support for problem gambling. Call 1800 858 858 (24/7)
- Lifeline Australia: www.lifeline.org.au — Call 13 11 14 for crisis support and counselling
United Kingdom
- GamCare: www.gamcare.org.uk — Free, confidential gambling support
- GamStop: www.gamstop.co.uk — National self-exclusion scheme for online gambling
Canada
- Responsible Gambling Council: www.responsiblegambling.org — Resources and support for problem gambling
United States
- National Council on Problem Gambling: www.ncpgambling.org — Call 1-800-GAMBLER (1-800-426-2537) for confidential help
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA): Gambling addiction support and information in German
Call to Action
If you believe you or someone you know has a gambling problem, please seek help immediately. Problem gambling can have serious consequences for your financial wellbeing, mental health, and relationships. The organisations listed above offer free, confidential support and are available 24/7 in many cases.
Remember: Seeking help is a sign of strength, not weakness. Support is available, and recovery is possible.
Last updated: 2026